Privacy Policy

Welcome to Santhi's Nelai Organics!

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Collection of Personal Information

We may collect certain personal information from you when you interact with our website or purchase our products. This information may include but is not limited to:

  • Name
  • Contact information (email address, mailing address, phone number)
  • Billing and payment information
  • Purchase history
  • Information you provide in communications with us
Cookie Policy

Our website may use cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns. Cookies are small data files that are stored on your device and enable us to recognize you when you return to our website. You can control and manage cookies through your browser settings.

Use of Personal Information

We use the personal information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Sending you updates, promotions, and newsletters (if you opt-in)
  • Improving our products, services, and website
  • Analyzing trends and usage patterns
  • Complying with legal obligations

Security of Personal Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee the absolute security of your information.

Payments and Disclosures

We partner with trusted third-party payment processors to handle your payment information securely. We do not store your complete payment information on our servers. We may disclose your personal information to third parties, including service providers and affiliates, for the purposes outlined in this Privacy Policy. We do not sell or rent your personal information to third parties for their marketing purposes.

Policy Amendments

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this policy periodically.

Your Rights

You have the right to access, update, correct, and delete your personal information. You can do so by contacting us using the information provided in the "Contact Us" section below. If you wish to unsubscribe from our promotional emails, you can do so by following the instructions in the email.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by Santhi's Nelai Organics. We are not responsible for the privacy practices of third-party websites and we encourage you to review their privacy policies.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: sales@nellaiorganics.com

Address: 184, Thiruvottiyur High Rd, opposite to appolo hospital, Tondiarpet, Chennai, Tamil Nadu 600081